It seems counter-intuitive, but it seems to be human nature to jump directly from an intuited need straight to an answer, without ever bothering to clarify the need and posing it as a question or a defined problem. This means that much of the time it is difficult to agree on the suitability of an answer, because there’s no standard against which the answer can be measured.
It might seem logical to resolve this situation with a self-disciplined refraining from answering questions before the questions have been asked, but maybe it would make even more sense to work with the grain of human nature, and to take a Jeopardy approach: start with answers as clues to what the question may be, then working backwards to clearly formulate the question and define the problem.
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